Medical Assistant II Certified - Psychiatry

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The Medical Assistant II, Certified will provide excellent customer service to internal and external customers while assisting with rooming patients, obtaining labs, administering injections, assisting with refill requests and prior authorizations, Esketamine and Transcranial Magnetic Stimulation administration, monitoring, and documentation. Provides professional assistance to physicians, clinical staff, administrative staff, and management.

Participates in quality improvement efforts, and operation support, assist with development of departmental and program standards and assist with incoming calls. Scheduled Work Hours: 8:00 a.m. – 5:00 p.m. (M-F Days) This position is on-site and free parking is available.

Incentive: $7,500 Commitment Incentive paid out in three (3) installments over three (3) years.

Greeting and assisting all patients Obtaining and documenting vital signs Assisting with TMS procedure and documentation Assisting with Esketamine treatment and documentation Collect and document depression and anxiety screening scales Reviewing and responding to emails and inbaskets Answering incoming calls and returning calls from voicemail Obtaining labs Administering injections Participating in department quality improvement activities Attending daily huddles and staff meetings as needed Communicating with direct and indirect team members to problem solve as a unit Other Information Other information: Education

• None required as long as other position qualifications are met. • Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required. Licensure/Certification

• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA). • Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required. Professional Experience

• Possess at least one year of full-time experience as a Medical Assistant, Certified. • Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview. Knowledge/Skills/and Abilities

• Ability to perform the essential functions of the position as outlined above.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record. Job Details Legal Employer: STATE Entity: UNC Faculty Physicians Organization Unit: SOM Psychiatry Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $19.12 - $27.17 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work

Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.