Medical Assistant

JOB

Responsible for providing clinical support services in a professional and courteous manner. Provides direct and indirect patient care in the office/clinic setting under the direction and supervision of a physician or advanced practice provider. Communicates effectively with physicians and other team members about patient’s clinical condition including patient symptoms and diagnostic study results.

Consistently meets regulatory requirements and standards in addition to complying with SMC Physician Practice Management policies and procedures. Provides care and communication that meet the needs of each patient and family. Completes all patient documentation and charges accurately and timely.

In some SMC clinics the MA may be required to coordinate and schedule patient appointments as well as accurately gather and document patient demographic information. Facilitates appropriate communication between back office and front office processes that contribute to successful clinic performance.

High School Graduate or GED equivalent Medical Assistant certification from an accredited program preferred Ability to communicate effectively, both verbally and in writing Previous demonstrated MA experience in the physician practice setting preferred Understand the ethics of confidentiality and HIPAA regulatory requirements Possess the ability to communicate well with employees, physicians, and general public Ability to manage multiple tasks PHYSICAL

Must have strength and stamina for prolonged walking, standing, and dealing with stressful situations. Demonstrates adequate vision, or correctable with glasses, to read and write Able to hear, or correctable with hearing devices, and able to talk to converse with others in person and over the phone Able to hear, see, and feel to accurately assess, monitor, and administer care Able to frequently lift at least 60 lbs., reach, pull, push, bend, stoop, and kneel Possess fine motor skills and hand/eye coordination to give care (i.e.: insert catheters, administer medications, and handle instruments and operate equipment) Able to work in latex burdened environment JOB RELATIONSHIPS: Follows direction given by physician and advanced practice provider for patient care issues, treatment, and diagnosis.

Follows direction given by Pathologist for Waived and Moderately Complex testing. Reports to the clinic supervisor/manager regarding business, personal and administrative matters that deal with patient care and clinic operations Contributes a positive attitude and department cohesiveness by working cooperatively with other staff members. Demonstrates a team approach