Full employer posting
Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region.
Coordinates and oversees the training of new staff in the outpatient setting. Manages and develops training manuals with policies and procedures as a tool for clear and accurate training. Job
Education and Work
High School Education/GED or equivalent: Required Associate’s/Technical Degree or equivalent combination of education/related
Preferred Licenses/Certifications: Medical Assistant (CMA) certification: Required Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) or Certified Medical Assistant (CMA) or California Certified Medical Assistant (CCMA) or Medical Assistant - NCCT (NCCT) or Certified Medical Assistant- NHA (CMA-NHA) or Nationally Registered Certified Medical Assistant (NRCMA) or Registered Medical Assistant (RMA) or Medical Assistant (MA) or American Medical Tech Board MA (MA-AMT) or Phlebotomy Tech (MA-AMT) or Certified Phlebotomy Technician II (MA-AMT): Required
Trains new employees on process, computer and patient care skills in the outpatient setting. Provides detail training on all systems. Provides direction for workflow organization so that daily takes are completed within the expected time frame.
Determines initial competency of new staff. Acts as a resource for staff for questions and assistance. Provides communication and clerical support to patients and clinical staff and performs specified patient care activities under the direction of the assigned clinical supervisor to facilitate the effective operation of outpatient clinics, and ensures that the clinic's financial viability is secured at the most basic level.
Demonstrates patient centered/patient valued behaviors and handles potentially stressful situations and multiple tasks simultaneously. Solves problems within the guidelines of established policies and procedures. Disseminates information on all new regulatory procedures and ensure training on all new information.
Provides regular in-services with staff to keep updated on new polices and procedures. Acts as a resource to staff for questions or assistance. Performs other job-related duties as assigned.
Organizational
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Full time · Day Shift
About the role
Coordinates and oversees the training of new staff in the outpatient setting. Manages and develops training manuals with policies and procedures as a tool for clear and accurate training.