Medical Asst Medical Oncology

DEPARTMENT: 16258 - Medical Oncology DNH LOCATION: 681 4th Avenue North, Naples, FL, 34102 WORK TYPE: Full Time WORK

8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

The Medical Assistant is responsible for providing basic care to patients following established standards and practices.

• AND RESPONSIBILITIES – Other duties may be assigned.
• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
• Escorting patients to exam/procedure rooms. Observes, records and reports patient observations and reactions to drugs and treatments to providers.
• Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collecting patient history including current medications, allergies, symptoms, etc.
• Provide patient care as directed by the provider; this may include screenings, treatments in accordance with established standards.
• Assisting providers with various procedures as needed.
• Documents in the Electronic Medical Record and relays information/instructions to patient/family. Documents all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data.
• Answering patient phone calls and messages, acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider, appointment scheduling.
• Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments, and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services. EDUCATION, EXPERIENCE AND QUALIFICATIONS
• Minimum of High School or GED required.
• Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of one-year experience performing above duties in a medical office setting or medical capacity.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Verified ability to take accurate patient vital signs.
• Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients.
• Knowledge of CPT and ICD9 codes.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
• Knowledge of basic and specialty specific medical terminology.
• Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control.