Medical Billing Customer Service Representative

Description Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level.

You can do all this and more at UCLA Health. The Billing Customer Service Representative will be responsible for: Performing all required duties within the patient accounting system Serving as a primary source for Customer Service assistance and ensuring customer satisfaction Handling a high volume of incoming customer service calls in a call-center environment Having a positive demeanor, good verbal and written communication skills, and professional in all aspects Salary Range: $30.79 - $40.60/hourly Qualifications We’re seeking detail-oriented, self-directed professional with: Two years recent professional billing collection experience, as well as two years of customer service experience - REQUIRED Working experience with Medi-Cal, Medicare, HMO, and PPO insurances - REQUIRED Experience using online payer sites with the ability to check claim status, denials, and eligibility Knowledge of MS Word and MS Excel software Knowledge of CPT, ICD-10, and HCPC codes Must be an effective multi-tasker in order to meet daily production and quality standards