Medical Front Office - Patient Service Specialist

Position: Patient Service Specialist Location: 1095 Pingree Road Suite 209 Crystal Lake, IL 60014 Type of Employment: Full-time

Monday - Friday (hours vary/ 2 evenings until 6:15pm per week)

$20.00 - $22.00/hour (pending experience) When patients enter our outpatient physical therapy center in Crystal Lake , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.

Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Us: (benefits for full-time at 32+ hours/week) Start Strong : Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED 1 Year Front Desk experience 1 Year of Medical Office Experience Preferred: Insurance Verification Experience Additional Data Equal Opportunity Employer/including Disabled/Veterans