Medical Lab Assistant - Integrated Family Care Clinic

Are you ready to make every drop count? If you are someone with a steady hand, a warm smile, and a passion for patient care, we want YOU on our team! Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties and we are seeking a Medical Lab Assistant to join our Integrated Family Care Clinic team.

Full time Day shift Fort HealthCare is proud to be named a 16-time award winner of the Top Workplace award for Southeastern Wisconsin, a 6-time award winner of the USA Top Workplaces award, and a 2-time winner of their Top Workplaces Culture Excellence award for Purpose & Values. In addition, Fort HealthCare has been recognized nationally as a Top Workplace for Nursing 2026. Our Mission Statement is our daily guide to provide the best health care possible.

We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make. Our Mission Statement - Improve the Health and Well-being of Our Community Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.

Our Vision - Be the Healthiest Community in Wisconsin. We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth. The Medical Lab Assistant collects blood specimens from patients and performs other lab duties under the direction of the physician or mid-level provider.

Responsibilities of these positions include: Collects specimens from patients of all ages using various collection devices. Performs venipuncture. Performs laboratory testing covered by CLIA, prepares specimens for transport, and complies with all quality measures.

Monitors orders and collection lists ensuring timely collection. Performs waived testing procedures, culture set up and assists with specimen processing. Obtains, reviews, and summarizes patient clinical information to ensure providers have accurate and timely data for care planning.

Follows proper Personal Protective Equipment (PPE) usage including donning and doffing. Answers telephone calls, screens calls, takes and delivers messages within EHR according to individual clinic practices. Assists with appointment scheduling including office visits, referrals, diagnostic testing, therapy appointments, and surgery.

Collaborates with the pre-authorization department and insurance companies to initiate referrals and obtain approvals, pre-certifications, and prior authorizations for medical care and treatment. Communicates normal test results to patients as directed by the provider, ensuring clarity, accuracy, and adherence to established protocols. Keeps all patient care areas cleaned and stocked with appropriate levels of medical supplies to enhance patient care and efficiency.

Appropriately maintains, cleans, decontaminates, and sterilizes patient care equipment and initiates requests for repairs (or replacements) as necessary. Monitors and maintains lab refrigerator temperatures. Orders lab supplies and other supplies as requested.

Conducts proper biohazard waste disposal and follows components of the Bloodborne Pathogen Exposure Control Plan. Follows the Fort HealthCare decontamination and sterilization policy as appropriate to the specific clinic and equipment needs. Conducts electrocardiogram (EKG) tests to capture accurate heart activity readings for diagnostic evaluation.

Requirements of these positions include: High School Diploma or GED required Ability to communicate professionally & appropriately with care team, patients, and family members Adaptable to change Ability to cope with stress and criticism BLS and ASCP Certifications preferred

Competitive pay 401(k) with employer match Generous PTO Plan Daycare Health insurance Vison insurance Dental insurance Disability insurance Flexible Spending Comprehensive Wellness Plan Life insurance Pharmacy discount Tuition assistance Employee Assistance Program Free parking Employee gym