Medical Office Associate I Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: Interviews patients for case histories prior to appointments. Schedules and coordinates appointments.
Accurately updates and maintains patients' health records. Verifies insurance coverage and assists the billing department with processing claims. Communicates test results to patients when directed by physicians or nursing professionals.
Ensures contacting patients regarding appointments, answering billing questions. Assists patients with re-scheduling appointments and other scheduling issues. Performs other related duties as assigned.
Work with highest confidentially and abide HIPA compliance Required: High School Diploma or equivalent. Preferred: Associate’s degree in medical office management, Business, or related field. Bachelor's degree in Business Administration or related field.
Familiarity with Microsoft Excel and other computer-based systems Relevant
1+ year of experience in a medical office environment or relevant area. 1+ years' administrative experience 1+ years of experience in data coordination.
Full-Time