Medical Office Receptionist – Women’s Care Clinic – Full-Time, Days

Medical Office Receptionist – Women’s Care Clinic – Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location: 8160 Walnut Hill Lane, Suite 116, Dallas, TX 75231Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p Women’s Care Clinic Highlights:Strong teamwork and collaborationFast-paced, high volume inbound/outbound callsCompassion and empathy to our patients and the TeamJoin an innovative team working towards making healthcare more accessible, integrated, and reliableHere’s What You NeedHigh School Diploma or equivalent (required)1 year Healthcare Experience in a Clinical setting (strongly preferred)Six months Business Office Customer Service experience (preferred) Be an outgoing individual with a friendly attitudeHave strong attention to detailBe able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine ClinicMust have outstanding communication, interpersonal, customer service, and organizational skillsHave knowledge of insurance authorization/billing requirementsHave demonstrated strong customer service and communication skillsHave organizational and time management skillsBe proficient computer skillsHave knowledge of clinic procedures and regulatory requirementsPossess a strong work ethic and a high level of professionalismBe a team player who handles multiple projects simultaneously in a fast-paced environment

Delivers care to patients utilizing the Medical Office Receptionist ProcessUnder direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Additional perks of being a Texas Health employeeBenefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils.

Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns?

Feel free to email your questions to recruitment@texashealth.org. #LI-CT1