About the role

The ideal candidate will have a strong understanding of medical terminology and excellent customer service skills, as well as excellent communication and organizational skills.

What you’ll do

Communicating with patients inCommunicating with patients in person and over the phone

Coordinating patient care andCoordinating patient care and referrals

Maintaining patient recordsMaintaining patient records

Scheduling, canceling appointments andScheduling, canceling appointments and maintaining patient flow

Ensuring accurate demographic andEnsuring accurate demographic and insurance information for patients

St. Johnsbury Pediatrics at Northeastern Vermont Regional Hospital (NVRH) is seeking a highly motivated and experienced Medical Office Secretary to join our team. The ideal candidate will have a strong understanding of medical terminology and excellent customer service skills, as well as excellent communication and organizational skills. Duties and responsibilities will include:
Communicating with patients in person and over the phone
Coordinating patient care and referrals
Maintaining patient records
Scheduling, canceling appointments and maintaining patient flow
Ensuring accurate demographic and insurance information for patients
Handling communications, including mail and telephone Northeastern Vermont Regional Hospital is located in St. Johnsbury in the Northeast Kingdom of Vermont. We are a community, not-for-profit, acute care, critical access hospital. NVRH is one of two Vermont hospitals designated as Baby Friendly™ by the United Nations. The organization provides primary and preventive care, surgical and specialty services, inpatient and outpatient care and 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions to create communities that are well-nourished, well-housed, physically healthy, mentally healthy, and financially secure. NVRH serves the health needs for over 33,000 people in Caledonia and southern Essex Counties in Vermont and employs over 700 dedicated staff. We are committed to providing our employees with a competitive salary and benefits package, including student loan repayment, tuition reimbursement, generous paid time off, a complimentary gym membership, affordable health/dental/vision plans, 401k with company match, and more. If you are a qualified and experienced Medical Office Secretary who is looking for a rewarding career in healthcare, we encourage you to apply for this exciting opportunity.

Day shift · Monday and Wednesday 8am-7pm, Tuesday day off, Thursday and Friday 8am to 3:00pm

Medical Office Secretary - St. J Pedi

About the role