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Medical Receptionist

Support Staff
iPosting details
EducationHS diploma/GED
SourceAmerican Family Care · posted Oct 7, 2026
✓Requirements
Education
✓High School graduate or equivalent.
Qualifications
Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
+Benefits
✓Medical, dental and vision
✓Paid time off
✓Flexible scheduling
+American Family Care
7support roles open
RoanokeVA · 124 mi to Raleigh
Pay for this position
Employer-posted
$17 – $20/hr
vs. Virginia support roles that post payvs. VA support rolesmedian $21.00
$15/hrTop of this range is 5% below the state median$35/hr
Apply to American Family CareContact Recruiter about this role
✓You’ll need
Education
✓High School graduate or equivalent.
Qualifications
Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
+Benefits
Medical, dental and visionPaid time offFlexible scheduling

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About the role

Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

What you’ll do
Prepare the clinic forPrepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patientsGreet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patientRegister patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and processDetermine, collect, and process patient payments and address collection and billing issues
Respond promptly to customerRespond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests