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WWAYPOINT
HealthPartners · Shakopee, MN

Medical Receptionist

TypePer diem
ScheduleMon–Fri · Evenings
Experience6 mos
PostedOct 13
✓You’ll need
Qualifications
✓6 months related experience
✓Accurate computer/keyboarding skills required.
✓Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
✓Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Strong verbal and written communication preferred
Human relations sensitivity and customer service skills preferred
Listening and telephone etiquette skills preferred
Medical terminology knowledge desirable preferred
Comfort in asking patients for copays and race collection. preferred
Ability to promote and maintain good patient relations and patient confidentiality. preferred
Ability to work in a fast-paced and structured environment. preferred
Ability to sit for long periods of time. preferred
+Benefits
Medical, dental and visionTuition assistanceWellness and mental health resources
HealthPartners
Nonprofit · Minneapolis, MN · 10 hospitals · 2 states
917open roles
72support roles open in MN
17 miShakopee to Minneapolis
All 917 HealthPartners jobsHealthPartners pay scales
Want the next support job in Minnesota by email?
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Pay for this position
$19.54 – $29.32/hr
Minnesota support paymedian $19.42 – $27.57
$16/hrFloor 1% above the Minnesota median floor$36/hr
Apply to HealthPartnersContact Recruiter about this role

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✓You’ll need
Qualifications
✓6 months related experience
✓Accurate computer/keyboarding skills required.
✓Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
✓Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Strong verbal and written communication preferred
Human relations sensitivity and customer service skills preferred
Listening and telephone etiquette skills preferred
Medical terminology knowledge desirable preferred
Comfort in asking patients for copays and race collection. preferred
Ability to promote and maintain good patient relations and patient confidentiality. preferred
Ability to work in a fast-paced and structured environment. preferred
Ability to sit for long periods of time. preferred
+Benefits
Medical, dental and visionTuition assistanceWellness and mental health resources
HealthPartners
Nonprofit · Minneapolis, MN · 10 hospitals · 2 states
917open roles
72support roles open in MN
17 miShakopee to Minneapolis
All 917 HealthPartners jobsHealthPartners pay scales
Want the next support job in Minnesota by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Call Center: Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: Primarily responsible for providing support to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients and employers groups who request our care. They will both maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service, complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area.

Work

Monday – Friday Day shift with occasional Saturdays Department Overview: We are a team of 19 clinicians and 6 subspecialties. We see approximately 200 - 250 patients a day, ranging from all ages. Our community of patients come from all walks of life and is a diverse population.

Our team is friendly, engaged, and we love to have fun! We even have fun events throughout the year such as holiday parties, summer picnics, and more! Eye Care Specifically We are a team of 3 clinicians and see approximately 20-40 patients a day, ranging from all ages.

Our community of patients come from all walks of life and is a diverse population. You would be cross trained to help over Primary and Specialty Care as well. Our team is friendly, engaged, and we love to have fun!

We even have fun events throughout the year such as holiday parties, summer picnics, and more! Required

6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment.

Ability to sit for long periods of time.

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

On-Call/Casual · Day/Evening shift

About the role

Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.