Mgr. Central Scheduling-NHC NAIP Visc Call

Responsible for the overall management of the Clinic Central Scheduling. Responsible for the Centralized Scheduling process to include, but is not limited to scheduling of invasive and diagnostic services, insurance verification and pre-authorization, patient pre-registration and pre-visit collections or financial arrangements. Provides oversight of insurance verification, initiation of authorization in coordination with the clinical provider team and verification of correct patient status.

Assists in development of operations, policies, procedures, resource plans and coordinates department activities related to scheduling and insurance verification for patient accounts within Patient Financial Services and inter-departments, nursing, physicians and other providers. Collects and analyzes data and implements departmental or inter-departmental performance improvement activities to improve the organization’s efficiency.

Skills 1. Strong and effective oral and written communication skills. 2. Strong analytical and data management skills. 3.

Strong organizational and time management skills. 4. Strong leadership and training skills. 5. Knowledgeable of community resources. 6.

Develops effective working relationships with physicians and interdisciplinary team. 7. Works well with people of all social, economic, and cultural backgrounds. 8. Flexible, open-minded and adaptable to change. 9.

Excellent interpersonal, communication and negotiation skills with ability to convey understanding progress of complex issues. 10. Bilingual English/Spanish preferred, culturally sensitive. Work Experience Three years of experience in Management/Supervisory is required.

Strong background in managed care and pay issues, as well as process improvement activities and reporting. Education and Training Bachelor degree in Accounting, Finance, Business Administration, Healthcare Administration or related field is required. Master degree is preferred.

Full Time - Rotating - Monday-Saturday