Full employer posting
Day Kimball Health is hiring a Multispecialty Patient Service Representative for our Putnam Call Center! * Training will take place at our Family Medicine Putnam office temporarily* Location : Putnam, CT
- Day Shift, 40 Hours Multispecialty Patient Service Representative Job Summary A multi-tasking position that consists of all phone calls coming into the call center. Functions including customer service, telephone management, scheduling, registration. The MPSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured with each call. Benefits
- Medical/Dental/Vision
- Pharmacy Plan
- Basic & Supplemental Life Insurance
- Short- & Long-Term Disability
- Health Savings Account or Flexible Spending Account
- Accident & Critical Illness Coverage
- 401K Plan with Eligible Employer Contribution
- Vacation Time
- Sick Days
- Paid Holidays
- Education Reimbursement
- Pet Insurance
- Additional Benefits Multispecialty Patient Service Representative Key Responsibilities Responsible for checking huddles each morning to know which providers of staff are off, and log into phones each morning Take all inbound calls and schedule appointments, verify address and phone number Appropriately responds to patient in the portal, buckets and managers emails Follows procedures for verification of patient demographics including insurance verification, phone numbers and address prior to the patient visit for all pre-scheduled patients Following clinic policy for primary care (PEDS, IM, and FM) Multispecialty Patient Service Presentative Required Skills and Qualifications
High school gradate or equivalent preferred. College level courses preferred but not required.
Demonstrated competency with medical procedural coding (CPT/ICD9) At least 4 years of relevant front-desk and customer related experience, preferably within a healthcare environment Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM. Prior experience and demonstrated competence with patient or customer information systems Why Choose Day Kimball Health? For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home.
As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference.
Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws.
Day Kimball Health is a smoke-free environment. Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Multispecialty Patient Service Representative in our Putnam Call Center and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
$17.99 - $25.23 per hour