Description Under the general direction of the Program Director at the UCLA Area Service Center (ASC), California Newborn Screening Program (NBS), the Newborn Screening Program Specialist performs a range of health reporting, administrative, programmatic, data management, and case follow-up functions in support of statewide newborn screening activities. Responsibilities include supporting result reporting and case management for birthing providers, facilities, pediatricians, and families; maintaining accurate program data; and preparing routine and ad hoc reports using SIS, internal databases, and BI/PEP reports.
Reports may include diagnosed cases, facility performance, workload activity, referrals, verifications, and other program measures. The position also develops facility-specific reports, educational materials, newsletters, charts, and presentations using Microsoft applications, and other applicable data and reporting tools. The position provides follow-up for positive, incomplete, inadequate, early, missed, and not-obtained newborn screening specimens, including specimens for infants born outside of a hospital setting.
Additional duties include participating in ASC assigned facility site visits, educational events/meetings, annual quality improvement and education planning/implementation, progress reporting and state improvement projects. The Program Specialist monitors newborn screening performance practices among assigned facilities and/or birthing providers, serves as a liaison to our ASC regional facilities/birthing providers, provides technical consultation when fully emerged into the program, communicates program updates and feedback to ASC facilities, leadership, and CDPH representatives as appropriate.
The Program Specialist will also participate in assigned office rotation of weekend on-call/holiday coverage on a monthly basis once reporting metrics are met. Salary Range: $33.81 – 53.93 Hourly Qualifications Required: Bachelor’s degree in related area and / or equivalent experience / training. Ability to use computer equipment, office software (Word, Excel, PowerPoint, Outlook, Access etc.) and experience in charting or case management Ability to fly/travel to and from GDSP All-staff State Annual Meetings and stay overnight in a hotel as required Ability to work on-call over weekends and/or holidays on occasion as assigned Self-directed with ability to work independently while collaborating with an interdisciplinary team.
Client/customer service focused, ability to effectively interact with pediatricians, clinics, specialty care centers and families. Excellent written and oral communication required. Skilled in office automation procedures.
Preferred: Licensed Certified Genetic Counselor Master's degree Experience handling/completing referrals to state agencies for pediatric providers and or hospital unit Ability to complete data charts in excel or other statistical software Capable to lead meetings with presentation with minimal supervision. Comfortable with public speaking Prior public health experience or knowledge of maternal child health agencies Team leadership experience Ability to communicate to and work with clinicians, families and other state agencies for patient care Case management/utilization management, health education and/or discharge planning experience a plus.
Knowledge of CCS desired. Bi-lingual/Spanish a plus.