Nurse Aide I & Clinical Secretary - Emergency Department (ED) Holding

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are : Dignity and Respect = Listen to and honor patient and family perspectives and choices.

Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description At WakeMed, you'll find more than a job, you'll find a team that recognizes the essential role a Nurse Aide / Clinical Secretary plays in providing exceptional patient care. We are committed to creating a supportive workplace where you can thrive, grow professionally, and make a meaningful impact every day. Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.

Guided by our mission to improve the health and well-being of our community, we are dedicated to delivering outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Nurse Aide I Required Education High School Diploma or Equivalent Required Experience 1 Year Healthcare Preferred