Full employer posting
Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Assists patients with menu selections and meal service based on the physician-ordered diet parameters.
Helps patients to make menu selections that comply with their dietary requirements and restrictions. Receives and responds to phone calls regarding patient and guest meal orders. Maintains and documents food preferences, diet orders and food allergies.
Collaborates with assigned nursing units to enhance the patient experience. Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions. Assists with patient/guest satisfaction initiatives.
Resolves, refers, and/or reports service quality issues as appropriate. Ensures that patient meal process is completed in accordance with time expectations. Competencies: Accountability, accuracy - food service, customer service, hand hygiene, kitchen sanitation - staff, meal delivery, patient and family centered care, responding to change, standards of behavior Education and Certification
High School Diploma or Equivalent (Required) Additional Job Information: Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work
One (1) year customer service related experience.
Days Disclaimer: The duties and responsibilities outlined in this posting are representative and not exhaustive. Candidates receiving a conditional offer of employment will be provided with the full
, including
, physical requirements, and working conditions. Candidates will have an opportunity to request and discuss any reasonable accommodation needed before or during the pre-employment health assessment process. Wages shown on independent job boards reflect market averages, not specific to any employer.
We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation or any other status protected by applicable federal, state, or local law.
In accordance with Florida law, qualified veterans, veterans with disabilities, spouses of veterans (including widows and widowers), and other eligible individuals may receive veterans' preference in employment. Applicants claiming veterans' preference must indicate their intent to claim preference in their application and provide supporting documentation at the time of application or as otherwise required. Employment is subject to post offer, pre-placement assessment, including background screening & drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 7:30am-4:30pm) or email MemorialTalent@mhs.net
About the role
Assists patients with menu selections and meal service based on the physician-ordered diet parameters.