You’ll need
Education
✓High school diploma or equivalent required
✓Associate degree
Associate degree in office administration or related field preferred
Qualifications
✓Experience with patient financial counseling
✓At least three years of administrative and clerical experience required
✓At least three years healthcare billing/collections experience required
✓Complete understanding of medical reimbursement and terminology
✓Strong knowledge of state, federal and regional collection, and reimbursement laws where applicable
✓The ability to train/coach others in these skills
✓Strong interpersonal, oral (including telephone) and written communication skills
✓Understanding of medical reimbursement and terminology and a complete understanding of general office duties
✓Basic understanding of administrative and clerical procedures and systems
✓Advanced computer skills including Windows based office technologies and automated billing systems
✓Proficient with Microsoft Office Suite or related software
✓Additional Salary Detail
Experience in Orthopedics preferred
O&P Software (Medflex/OPIE), preferred
About the role
Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
What you’ll do
Orders new supplies asOrders new supplies as needed
Train, supervise and manageTrain, supervise and manage administrative office staff to ensure the highest level of customer service
Obtain accurate insurance informationObtain accurate insurance information, verification, and pre-authorization via appropriate method
Verify that all billingVerify that all billing is processed daily and that it is accurate, timely, and fully documented
Review clinician charts forReview clinician charts for completeness, accuracy, and compliance with regulations