Lead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners.

What you’ll do

Lead and supervise frontLead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners

Manage front office staffingManage front office staffing, scheduling, and coverage plans to support efficient daily operations and maximize patient access to care

Recruit, onboard, train, coachRecruit, onboard, train, coach, and develop front office team members, including conducting performance evaluations and addressing employee relations matters

Ensure compliance with organizationalEnsure compliance with organizational policies, procedures, and administrative processes, while maintaining accurate front office functions such as authorizations, charge posting, and record management

Monitor operational expenses andMonitor operational expenses and inventory, ensuring effective cost management and timely ordering of office supplies

Position: Office Coordinator Location: 3455 Rewak Dr. #106; Fairbanks, AK 99709 Type of Employment: Full-time

Weekdays, Clinic Hours

$58,000 - $62,000/year (based on experience) At Select Physical Therapy, we believe in delivering an excellent patient experience, starting at the front desk. The Office Coordinator plays a key role in creating an exceptional experience for patients, referral sources, and team members. This position oversees the daily operations of the front office, ensuring efficient workflows, outstanding customer service, and a welcoming environment.

The Office Coordinator provides leadership, training, and support to front desk staff while serving as a central point of communication between patients, providers, and referral sources.

Us: (benefits for full-time at 32+ hours/week) Start Strong : Thorough orientation program to ensure a smooth transition into our setting Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities Lead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners.

Manage front office staffing, scheduling, and coverage plans to support efficient daily operations and maximize patient access to care. Recruit, onboard, train, coach, and develop front office team members, including conducting performance evaluations and addressing employee relations matters. Ensure compliance with organizational policies, procedures, and administrative processes, while maintaining accurate front office functions such as authorizations, charge posting, and record management.

Monitor operational expenses and inventory, ensuring effective cost management and timely ordering of office supplies. Assist and support all essential functions of the Patient Service Specialist job Qualifications

Bachelor's degree in business administration or related field OR equivalent combination of education and experience. Two to four years of high-volume, medical office experience required.

One to two years of supervisory and management experience preferred. Additional Data Equal Opportunity Employer, including Disabled/Veterans.