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WWAYPOINT
HealthPartners · Saint Paul, MN

Office Home Medical Equipment Coordinator

TypeFull time
ScheduleMon–Fri · Days
Experience1+ yrs
EducationHS diploma
PostedOct 7
✓You’ll need
Certifications
Basic Life Support (BLS) certification preferred.
Education
✓High school diploma/GED, associates or bachelor’s degree
Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.
Qualifications
✓One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
✓Analytical, data entry and mathematical ability
✓Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook)
✓Ability to multitask and coordinate projects
✓Experience managing customer service issues via telephone
✓Knowledge of the medical customer service is beneficial
✓Advanced working knowledge of electronic medical record systems
✓Phone customer services skills
✓Advanced computer working knowledge (i.e., Word, Excel, and Outlook)
Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable preferred
Four (4) years clerical/data entry experience preferred.
Prefer previous medical and customer service experience at a Durable Medical Equipment company. preferred
Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.
Sales and customer service training a plus. preferred
HealthPartners
Nonprofit · Minneapolis, MN · 10 hospitals · 2 states
888open roles
60administration roles open in MN
All 888 HealthPartners jobsHealthPartners pay scales
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Pay for this position
$20.74 – $31.10/hr
Minnesota administration paymedian $24.00 – $34.55
$18/hrFloor 14% below the Minnesota median floor$74/hr
Apply to HealthPartnersContact Recruiter about this role

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✓You’ll need
Certifications
Basic Life Support (BLS) certification preferred.
Education
✓High school diploma/GED, associates or bachelor’s degree
Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.
Qualifications
✓One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
✓Analytical, data entry and mathematical ability
✓Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook)
✓Ability to multitask and coordinate projects
✓Experience managing customer service issues via telephone
✓Knowledge of the medical customer service is beneficial
✓Advanced working knowledge of electronic medical record systems
✓Phone customer services skills
✓Advanced computer working knowledge (i.e., Word, Excel, and Outlook)
Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable preferred
Four (4) years clerical/data entry experience preferred.
Prefer previous medical and customer service experience at a Durable Medical Equipment company. preferred
Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.
Sales and customer service training a plus. preferred
HealthPartners
Nonprofit · Minneapolis, MN · 10 hospitals · 2 states
888open roles
60administration roles open in MN
All 888 HealthPartners jobsHealthPartners pay scales
Want the next administration job in Minnesota by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Office Home Medical Equipment Coordinator RHSC is looking to hire a Office Home Medical Equipment Coordinator to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination.

Management and triaging of department phone calls is a major component of this role. Work

8:30AM - 5:00PM, Monday - Friday, possible Saturday mornings Required

High school diploma/GED, associates or bachelor’s degree

One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required. Knowledge, Skills, and Abilities: Analytical, data entry and mathematical ability Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook) Ability to multitask and coordinate projects Experience managing customer service issues via telephone Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable

Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.

Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.

Sales and customer service training a plus. Licensure/ Registration/ Certification: Basic Life Support (BLS) certification preferred. Knowledge, Skills, and Abilities: Knowledge of the medical customer service is beneficial Advanced working knowledge of electronic medical record systems Phone customer services skills Advanced computer working knowledge (i.e., Word, Excel, and Outlook)

Full-time regular · Day shift

About the role

This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients.