Full employer posting
- The Operational Excellence Specialist I supports hospital and corporate teams to meet strategic and operational objectives, facilitating process improvements, root-cause problem solving, and data-driven analysis. Additionally, the specialist will partner with internal and external customers to increase efficiency, reduce costs, drive value, and improve quality and safety. This position requires an on-site presence
- Apply Lean principles and methodologies to support small-scale improvement projects
- Participate in Kaizen events, improvement workshops, and cross-functional training sessions
- Conduct direct observations and time studies to identify workflow inefficiencies and improvement opportunities
- Manage the project intake process, ensuring timely review and prioritization of improvement requests
- Support project planning, tracking, and milestone management for ongoing initiatives
- Prepare and distribute project reports, meeting minutes, and status updates to stakeholders
- Design and maintain dashboards and reports using SharePoint and Smartsheet to track key performance metrics
- Manage the departmental intranet page and document repository to ensure accessibility and accuracy
- Utilize Copilot in M365 for Minutes, Action Items & Summaries
Associate's degree in Industrial Engineering, Business Administration, Statistics, Finance, Healthcare Administration, or a related field. Bachelor’s preferred. 0–1 year experience in process improvement, project coordination, data analysis, or a related role Proficiency in Microsoft Office Suite, particularly Excel Excellent written and verbal communication skills Ability to work collaboratively in a team environment and build relationships across departments Lean Yellow Belt or equivalent concepts preferred.
Work
Day On Call: No Weekends: No
Local Travel Shift Details: 8a-5p The range for this position is $53,456.00-$75,909.60. Actual rate is dependent upon experience. Location: Ballad Health Corporate
About the role
The Operational Excellence Specialist I supports hospital and corporate teams to meet strategic and operational objectives, facilitating process improvements, root-cause problem solving, and data-driven analysis. Additionally, the specialist will partner with internal and external customers to increase efficiency, reduce costs, drive value, and improve quality and safety.
