About the role
Position Summary: Assists patients in the Optical Department with their optical need. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
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- Florida Medical Clinic Orlando Health Job title: Optician Status: Part - Time Office Hours: Monday
- Thursday 8:00
- 5:00 Friday -8:00
- 1:00 Location: This position travels to Land O' Lakes & Tampa.
Assists patients in the Optical Department with their optical need. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
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- Performs preliminary duties Greets patients professionally, cheerfully, and in a timely manner
- Verifies patient’s insurance coverage
- Obtains authorizations Pulls previous files
- Updates patient demographics as needed
- Verifies HIPAA and Privacy signatures are obtained
- Answers phone promptly and professionally
- Makes appointments for lens technician and I&R training
- Takes messages and follows through
- Handles customer needs and requests efficiently
- Promptly and cheerfully assists patients with frame selection
- Demonstrates product knowledge
- Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription
- Accurately prices orders Shows skill in the adjusting and fitting of eye wear.
- Problem solves in resolving patient issues with eye wear.
- Performs Insertion/Removal training for contact lens wearers
- Orders frames, lenses and contact lenses
- Intergy - Accurately posts charges
- Collects monies and posts payments Balances journal and locks it each day
- Creates a journal for the next day
- Secures deposit at the end of the day Logs off Intergy and out of computer before leaving Other Related Functions
- Maintains an organized and clean work area
- Empties HIPAA container into destruction bin
- Restocks frames at end of day
- Dusts frame shelves monthly
- Keeps up with filing on a daily basis
- Performs other incidental and related duties as required and assigned. Education/Training
- High School Diploma or equivalent required. Licensure/Certification
- Optician’s License Experience
- Excellent interpersonal and communication skills
- Excellent telephone etiquette
- Strong computer proficiency
- Demonstrated ability to lead people and get results through other
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