A Brief Overview The position has visibility to impacted business units and is responsible for independently providing application(s) configuration support to enhance department's operational efficiencies/ workflow needs. Business units may include: Finance and Payroll; Accounting; Human Resources; Supply Chain.
Performs needs assessment, software design, implementation, support, and reporting duties. Independently facilitates design of business workflow in conjunction with the business units; workflows will focus on improving efficiencies, solving complex workflow issues and incorporating quality initiatives when appropriate. Performs unit and integrated testing of the software to ensure that the design objectives are met, including the development of testing scripts.
Leads components of development of end-user training materials and participates in training efforts. Assists other team members in ensuring good documentation standards. Leads escalation of issues with appropriate internal resources.
Troubleshoots issues with vendor assistance, to resolution. Develops policies and procedures in collaboration with business units, other analyst team members, and IT Applications manager. Independently manages components of application upgrades and troubleshooting efforts.
Creates reports and work problem tickets. Creates and maintains appropriate system documentation. Works with other application analysts to insure system integrations.
Utilizes and maintains appropriate change control procedures and standards. Performs call rotation duties as assigned. Additional Responsibilities Performs other duties as assigned.
Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education High School Equivalent / GED (Required) and Bachelor's Degree In Computer Science/Business (Preferred) Work Experience 3+ years Of experience as an application analyst (Required) and Must have experience working with Oracle business applications such as:AP, GL, AR, Fixed Assets, Grants, Purchasing, Order Management, Inventory, Human Resources, Payroll, Advanced Benefits, Internet Expenses, Manager Self Service, Employee Self Service, Learning Management, iProcurement, Self Service Invoice (Required) Knowledge, Skills, & Abilities Familiar with the following Oracle Technology:Discoverer, Applications Desktop Integrator, Workflow, AME, Oracle Application Server, Oracle Database (Required proficiency) Detail-oriented and organized, with good analytical and problem solving ability.
(Required proficiency) Notable client service, communication, presentation and relationship building skills. (Required proficiency) Ability to function independently and as a team player in a fast-paced environment. (Required proficiency) Must have strong written and verbal communication skills.
(Required proficiency) Knowledge of MS Visio and Project. (Required proficiency) Knowledge of disaster recovery and backup procedures. (Required proficiency) Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.).
(Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%