Orthopaedic Navigator - Department of Orthopedics

Location Detail: St Vincents Medical Center (10427) Work where every moment matters. Every day, almost 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

St. Vincent’s Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children.

St. Vincent’s is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system’s second-largest hospital. JOB SUMMARY The Orthopaedic Navigator serves as a patient advocate, liaison, and advisor/educator to guide patients throughout the continuum of care for their surgical experience beginning in the pre-operative phase up to a full year post-operative to mitigate risks and promote positive outcomes.

This position uses a consultative approach, building relationships with patients, families and the internal clinical team to improve patient outcomes, satisfaction and transitions through the continuum of care. Qualifications Minimum Requirements Education Baccalaureate degree in related Healthcare profession. Current clinical licensure required.

Experience 5-10 years providing direct orthopaedic care in related health care profession such as physical therapy Licensure, Certification, Registration Current Connecticut licensed RN, PT, or OT BLS certification from the American Heart Association Language Skills Excellent consultative, interpersonal and customer service skills. Preferred Requirements Education Master’s degree preferred Current clinical licensure required.

Experience Greater than five years of experience in Orthopaedic care profession. Licensure, Certification, Registration Orthopaedic certification preferred for RNs Orthopaedic experience 5-10 years for PTs Knowledge, Skills and Ability Requirements Highly effective communication

verbal, written, and public speaking. Excellent interpersonal skills, including the ability to build and maintain effective relationships with patients, family members, physicians, administration and staff. Requires critical thinking skills and decisive judgment within scope of practice.

Must be able to work in a fast-paced environment and take appropriate action. Deep understanding of orthopaedic perioperative continuum of care, including best practices related to rehabilitation. Knowledge of clinical providers.

Strong ability to identify problems, and develop and implement solutions to address risks and optimize care plan. Demonstrated ability to work effectively cross-functionally with other teams and departments. Computer literate and database managing experience Ability to manage and organize multiple priorities.

Able to work independently. Demonstrates professionalism, proactivity, and responsiveness to needs of patients, staff and physicians. We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment .