Position Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only designated Level 1 Trauma Center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population.
Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Active - Benefit Eligible and Accrues Time Off Work Hours per Biweekly Pay Period: 80.00
Monday - Friday 8:00 am to 4:30 pm Location : 130 Pablo St Lakeland, FL Pay Rate : Min $41.45 Mid $51.81
The Imaging Center Supervisor supports the overall operations, clinical quality and administrative functions of the outpatient imaging center. This role works closely with the Asst Director of Outpatient Imaging to ensure efficient workflow, regulatory compliance including ACR standards, high-quality patient care, and staff performance. The Imaging Center Supervisor serves as a leader for imaging personnel and helps drive operational performance and patient satisfaction.
This role will also be a working supervisor position as needed.
Supervisor/Team Lead Capabilities Demonstrates accountability for shift/team operations and care/service delivery to support achievement of organizational priorities. Coaches front line team members to support ongoing professional development and hardwire technical and professional capabilities. Creates a high performing team by building strong relationships, delegating work and nurturing commitment and engagement.
Manages team conflict/issues implementing appropriate corrective actions, improvement plans and regular performance evaluations. Applies change management best practices and standard work to support departmental changes and ensure effective team transition. Promotes a healthy and safe culture to advance system, team and service experience.
Standard Work: Outpatient Imaging Clinical Supervisor Assist in overseeing daily operations of the imaging center including MRI. CT, Diagnostic x-ray, Ultrasound, Mammography, DEXA, and any other imaging modality added Ensure efficient patient flow, appropriate scheduling and resource utilization Monitor equipment maintenance, compliance with PMs, and physics testing Help support budget management, cost control and productivity goals Maintain compliance with accreditation requirements.
(ACR, Joint commission etc.) Supervise, mentor and evaluate all Imaging technologists and support staff. Monitor licensure, training, and competencies while fostering a positive and collaborative work environment. Ensure high levels of patient satisfaction, scheduling and service excellence by addressing any patient concerns and resolving any complaints effectively.
Promote a patient centered culture. Communicate effectively with physicians, radiologists and other departments that have an impact on the outpatient center. Address any patient concerns as they arise Maintain clinical competency and participate in imaging procedures as operational needs require.
Perform diagnostic imaging examinations within the individual's education, training, credentialing, competency, and scope of practice. Serve as a clinical resource for imaging technologists and support staff. Monitor examination quality and adherence to established imaging standards.
Promote patient safety, radiation safety, MRI safety, infection prevention, and appropriate patient-care practices. Ensure staff are participating in appropriate patient identification, screening, preparation, positioning, imaging, and documentation. Address any concerns with radiologists regarding protocols, and image quality.
Other duties as assigned Competencies & Skills Essential: Advanced registries in one or more modalities Knowledge of imaging modalities and healthcare regulations Excellent communication and interpersonal abilities. Ability to communicate to leaders any issues or concerns Problem solving and decision-making skills with the ability to successfully multi-task Proficiency in all computer systems. (PACS, EMR and RIS systems) Nonessential: Willingness to cross-train team members for better efficiencies in the center.
Ability to provide hands on help in one or more modalities in case of staffing issues Qualifications & Experience Essential: Associate Degree Nonessential: Bachelor Degree Essential: Business or Radiology Nonessential: Business or Radiology Other information: Experience Essential: - 5+ years in medical imaging - 2+ years in a supervisory or lead tech role - Advanced registry in one or more imaging modalities Experience Preferred: - Previous experience in a fast-paced outpatient clinical environment - Previous leadership experience in an outpatient imaging setting