Full employer posting
This role serves as the entry point into the Patient Access career path for candidates who bring relevant experience in customer service, healthcare, insurance, scheduling, registration, call center or administrative support. This role supports timely and accurate patient registration, scheduling, pre-registration, insurance verification, financial clearance, and point-of-service collection activities in a fast-paced hospital environment.
This includes both straightforward and complex scenarios. The Representative II is expected to quickly develop proficiency in front-end revenue cycle workflows while delivering a professional, compassionate, and service-oriented first impression for patients and families. Education Required High School Experience Insurance Experience Healthcare Experience Customer Service Experience License and Certification Driver's License - DMV Location Baptist Jacksonville (Downtown) 800 Prudential Dr Jacksonville, Florida, 32207 Apply Now
About the role
This role serves as the entry point into the Patient Access career path for candidates who bring relevant experience in customer service, healthcare, insurance, scheduling, registration, call center or administrative support.