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Inova Health System · Fairfax, VA

Patient Access Associate (Urogynecology - Willow Oaks)

TypeFull time
ScheduleMon–Fri · Days
EducationHS diploma
PostedNov 9
✓You’ll need
Education
✓High School diploma or equivalent
Associate/Bachelor’s in healthcare related field preferred
Qualifications
Healthcare experience preferred
+Benefits
Medical, dental and visionPaid time offTuition assistancePaid parental leaveWellness and mental health resources
Inova Health System
Nonprofit · Falls Church, VA · 5 hospitals
656open roles
21support roles open in VA
16 miFairfax to Washington
All 656 Inova jobs
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Pay for this position
$19.12 – $31.17/hr
Virginia support paymedian $17.50 – $25.52
$14/hrFloor 9% above the Virginia median floor$34/hr
Apply to Inova Health SystemContact Recruiter about this role

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✓You’ll need
Education
✓High School diploma or equivalent
Associate/Bachelor’s in healthcare related field preferred
Qualifications
Healthcare experience preferred
+Benefits
Medical, dental and visionPaid time offTuition assistancePaid parental leaveWellness and mental health resources
Inova Health System
Nonprofit · Falls Church, VA · 5 hospitals
656open roles
21support roles open in VA
16 miFairfax to Washington
All 656 Inova jobs
Want the next support job in Virginia by email?
Weekly, free, unsubscribe with one click.

Full employer posting

Inova Health is looking for a dedicated Patient Access Associate to join the Urogynecology team at Willow Oaks. This role will be Full-time Day shifts Monday to Friday. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.

We are also proud to be consistently recognized as a top employer in both the D. C. metro area and the nation. Featured

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave. Patient Access Associate

Patient Intake, Registration and Documentation : Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms. Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools. Case Management Tasks: Notifies case managers and documents referrals.

Financial Counseling: Provides estimates and collects payments. Insurance & Contract Coordination : Verifies basic eligibility and coverage. Inquiries & Patient Concerns : Answers routine questions and escalates issues.

Kiosk: Assists with check-in and troubleshoots basic issues at patient kiosks. Patient Communication & Advocacy : Provides appointment and billing information and offers empathy. Referrals: Documents and routes referrals.

Scheduling : Schedules routine appointments. Transport : Requests routine transport and confirms details. Health Information Management (HIM) Coordination: Flags duplicate records and scans identification.

Utilization Review Coordination : Flags cases needing review. Compliance : Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations. Minimum

High School diploma or equivalent

Healthcare experience Associate/Bachelor’s in healthcare related field

Full time

About the role

Inova Health is looking for a dedicated Patient Access Associate to join the Urogynecology team at Willow Oaks. This role will be Full-time Day shifts Monday to Friday.