Full employer posting
Be the welcoming face of emergency care. At CentraCare St. Cloud Hospital , our Patient Access Assistants in the Emergency Trauma Center (ETC) play a critical role in supporting patients and families during some of their most urgent and unexpected healthcare visits.
You will help ensure a smooth registration experience while providing compassionate service in a fast-paced emergency care environment. This is a Casual position , ideal for individuals seeking flexibility. Rather than working a set schedule, casual employees help provide coverage as needed for vacations, leaves, staffing gaps, and periods of increased patient volume.
If you enjoy helping others, thrive in a dynamic setting, and can remain calm and compassionate during busy situations, we'd love to meet you.
* Welcome patients, families, and visitors with professionalism and empathy. * Register and check in patients accurately and efficiently. * Gather and verify insurance, demographic, and financial information needed for billing and patient accounts. * Utilize critical thinking and sound judgment to resolve registration and account issues. * Communicate effectively with patients, providers, and care teams to ensure a seamless experience. * Maintain accuracy while handling confidential patient information and navigating healthcare systems.
Schedule - Casual Position * Flexible, as-needed scheduling based on department staffing needs. * No guaranteed hours. * Opportunities may include day, evening, night, weekend, and holiday shifts. * Ideal for individuals seeking supplemental income or a flexible work schedule. Pay and Benefits (Total Rewards): * $20.31+ per hour however, we pay more for experience. +$1.05 per hour on weekends +$1.00 per hour shift differential (4-hr min) 3pm to 11pm. * Full Pay Spectrum for this position: $20.31 - $30.47 / hour Qualifications Required * High school diploma or equivalent. * Strong customer service and interpersonal skills. * Excellent verbal and written communication abilities. * Ability to multitask while maintaining attention to detail.
Preferred * One to two years of post-secondary education in business, administrative support, healthcare administration, or a related field. * Previous experience in patient registration, scheduling, billing, accounts receivable, collections, or customer service. * Prior healthcare experience in a clinic, hospital, or medical office setting.
Us? * Make a meaningful impact on patients and families every day. * Be part of a respected healthcare organization dedicated to exceptional care. * Work in a collaborative, supportive team environment. * Gain valuable healthcare experience with opportunities for professional growth and advancement. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply.
CentraCare is an EEO/AA employer.
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About the role
Cloud Hospital , our Patient Access Assistants in the Emergency Trauma Center (ETC) play a critical role in supporting patients and families during some of their most urgent and unexpected healthcare visits. Register and check in patients accurately and efficiently. Utilize critical thinking and sound judgment to resolve registration and account issues.