Under the leadership of the Director, Patient Access, the Patient Access Representative is an active member of the Patient Access team that delivers patient registration services and support that is consistent with the strategic vision, goals, philosophy, and direction of Patient Access and CRHS. The Patient Access Representative conducts the in-patient registration process, registration interviews and enters registration data into the system.
The Representative obtains room assignment and insurance verification, calculates charges, collects payment for services and explains hospital policies regarding payment for charges. The Patient Access Representative directs patients to the proper area for treatment and addresses routine patient inquiries and problems.