Full employer posting
*Up to $1,000 Sign-On Bonus Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services Financial Clearance team at our Southbank Plaza location here in the Jacksonville, FL. Shift Details: Monday through Friday 9:00am-5:30pm. The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's.
The PAS II will be verifying patient eligibility with insurance companies and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast-paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations.
As a Patient Access Rep II, you will be responsible for: Registering patients accurately and efficiently. Utilizing of multiple systems and interfaces. Cross-Training in order to work in multiple patient access areas.
Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters. Contributing to PAS Goals as defined annually Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO. Maintaining a professional relationship with all clinical and non-clinical team members.
Being able to articulate compliance documentation and ensure completion of required patient consent forms. Maintaining patient privacy in accordance with HIPAA guidelines. On Call Team during week-long rotations.
Flexibility to work on a rotating schedule. Selecting a region containing 4 Baptist Facilities and traveling to assignments within. Coaching team members and providing quality feedback to increase compliance and accuracy.
Education & Credential
High school diploma (or higher) Required This Patient Access Rep II will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now! Education Required High School Experience Insurance Experience Healthcare Experience Customer Service Experience License and Certification Driver's License - DMV Location Downtown - Southbank Building 1 1650 Prudential Dr Jacksonville, Florida, 32207 Apply Now
About the role
Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services Financial Clearance team at our Southbank Plaza location here in the Jacksonville, FL.