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UAMS Health·Little Rock, AR

Patient Access Specialist

Support StaffFull timeDays
iPosting details
ScheduleDays · Full time
RequirementsCHAA certification preferred
EducationHS diploma/GED · Associate degree
Experience4+ years
SourceUAMS Health · posted Oct 1, 2026
✓Requirements
Certifications
CHAA certification preferred
Education
✓Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
✓High school graduate, GED, or formal education equivalent.
✓High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
✓Associate degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.
Bachelor’s degree. preferred
Qualifications
✓Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all
✓scheduled appointments are accurately reflected in the electronic health record (EHR).
✓This includes verifying appointment types, provider assignments, time slots, and location details, as well as confirming that all necessary pre-visit activities are completed.
✓Pre-service activities include but are not limited to insurance verification, referral authorization, documentation upload, and preregistration
✓are completed in advance.
✓Serve as the subject-matter-expert on Government Payors. Provides validation of preappointment
✓requirements for government payors, to ensure seamless patient access, reduce claim denials, and support revenue
✓cycle integrity. These duties include but are not limited to accurate referrals, primary care provider (PCP) assignments, and
✓established care.
✓Resolve patient access-related items within billing work queues, including registration inaccuracies
✓insurance verification issues, and demographic corrections, to facilitate clean claim submission and support efficient revenue cycle
✓operations.
✓Provide operational support by ensuring desk coverage as needed. Serves as a subject-matter-expert.
✓This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).
✓A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
✓Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
✓The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment. preferred
+Benefits
✓Medical, dental and vision
✓Life and disability insurance
+UAMS Health
9support roles open
Little RockAR · 138 mi to Memphis
Pay for this position
Employer-posted
$18.99/hr
vs. Arkansas support roles that post payvs. AR support rolesmedian $18.95
$15/hrTop of this range matches the state median$30/hr
Apply to UAMS HealthContact Recruiter about this role
✓You’ll need
Certifications
CHAA certification preferred
Education
✓Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
✓High school graduate, GED, or formal education equivalent.
✓High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
✓Associate degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.
Bachelor’s degree. preferred
Qualifications
✓Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all
✓scheduled appointments are accurately reflected in the electronic health record (EHR).
✓This includes verifying appointment types, provider assignments, time slots, and location details, as well as confirming that all necessary pre-visit activities are completed.
✓Pre-service activities include but are not limited to insurance verification, referral authorization, documentation upload, and preregistration
✓are completed in advance.
✓Serve as the subject-matter-expert on Government Payors. Provides validation of preappointment
✓requirements for government payors, to ensure seamless patient access, reduce claim denials, and support revenue
✓cycle integrity. These duties include but are not limited to accurate referrals, primary care provider (PCP) assignments, and
✓established care.
✓Resolve patient access-related items within billing work queues, including registration inaccuracies
✓insurance verification issues, and demographic corrections, to facilitate clean claim submission and support efficient revenue cycle
✓operations.
✓Provide operational support by ensuring desk coverage as needed. Serves as a subject-matter-expert.
✓This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).
✓A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
✓Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
✓The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment. preferred
+Benefits
Medical, dental and visionLife and disability insurance

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About the role

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.