Inova Fairfax Hospital- PEC Willow Oaks is looking for a dedicated Patient Access Specialist to join their team. This position will also float to Fair Oaks - PEC location on occasion. This position is full-time, Monday- Friday7:30am-4pm.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D. C. metro area and the nation.
Featured
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off and paid parental leave. Patient Access Specialist
Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents. Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently. Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
Financial Counseling: Assesses coverage and initiates financial assistance. Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations. Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
Kiosk: Educates patients and reports usage trends on kiosks. Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients. Referrals: Validates insurance and tracks referral status.
Scheduling: Schedules specialty visits and coordinates preparation. Transport: Coordinates special needs transport. Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
Utilization Review Coordination: Provides documentation to utilization review (UR) teams. Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations. May perform additional duties as assigned.
High School Diploma or GED
1 year of patient access experience
Full time