Full employer posting
Patient Access Specialist As a Patient Access Specialist, you'll be one of the first people our patients meet. You'll help create a welcoming experience while ensuring patients can access the care they need. This is a great opportunity for someone who enjoys helping people, staying organized, working with technology, and being part of a healthcare team.
Schedule, reschedule, and cancel patient appointments. Welcome patients and complete check-in and check-out. Register patients and maintain accurate demographic and insurance information.
Verify insurance coverage and collect applicable patient payments. Assist with patient portal enrollment. Receive and route patient messages to the appropriate clinical team.
Manage work queues, referrals, and prior authorizations. Provide excellent customer service to patients, families, and coworkers. Use electronic healthcare systems and other technology to support efficient clinic operations.
What We're Looking For High school diploma or GED. 6 months–1 year of healthcare, customer service, receptionist, or related experience preferred. Comfortable using computers and learning new technology. Medical terminology and healthcare experience preferred.
Pay & Benefits $18.00 - $27.50 per hour ( Pay is based on experience.)
Medical, dental, and vision insurance Retirement plan with employer contribution Paid Time Off (PTO) Tuition reimbursement Career development opportunities Employee discount programs Why Froedtert South? Join a team where your work matters. As a Patient Access Specialist, you'll help patients navigate the healthcare system and play an important role in creating a positive experience from their very first interaction with us.
Ready to Make a Difference? Join Froedtert South and help connect patients to the care they need.
About the role
You'll help create a welcoming experience while ensuring patients can access the care they need.