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Sheridan Memorial Hospital·Sheridan Memorial Clinics · Sheridan, WY

Patient Account Representative

Customer ServiceFull timeDays
iPosting details
ScheduleDays · Full time
EducationHS diploma/GED
SourceSheridan Memorial Hospital · posted Sep 9, 2026
✓Requirements
Certifications
✓POSITION QUALIFICATIONS — Education, Experience, Licenses and Certifications
Education
✓High school diploma or general equivalency diploma (GED), required.
Qualifications
✓Ability to effectively communicate in English, both reading and writing.
✓Multi-line telephone knowledge.
✓Computer knowledge.
✓Ability to operate designated equipment as specified including computer keyboarding.
✓Basic clerical training, including basic filing procedures (both numerically and alphabetically).
✓Ability to work under pressure with time constraints.
✓Basic knowledge of medical record content and sequence.
✓Ability to function independently with minimal direction.
✓Pre-employment drug and alcohol screening is required.
+Sheridan Memorial Clinics
1customer service role open
SheridanWY
✓You’ll need
Certifications
✓POSITION QUALIFICATIONS — Education, Experience, Licenses and Certifications
Education
✓High school diploma or general equivalency diploma (GED), required.
Qualifications
✓Ability to effectively communicate in English, both reading and writing.
✓Multi-line telephone knowledge.
✓Computer knowledge.
✓Ability to operate designated equipment as specified including computer keyboarding.
✓Basic clerical training, including basic filing procedures (both numerically and alphabetically).
✓Ability to work under pressure with time constraints.
✓Basic knowledge of medical record content and sequence.
✓Ability to function independently with minimal direction.
✓Pre-employment drug and alcohol screening is required.
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About the role

Verifies accurate encounter information by working Edit Failure Working in Cerner, making necessary corrections to insure timely claim submission.

What you’ll do
Contacts patients when additionalContacts patients when additional information is required to file an insurance claim or when the insurance company has requested additional information from the member
Stays informed about changesStays informed about changes in Medicare and Medicaid, Blue Cross/Blue Shield and other third party payors
Timely in making contactTimely in making contact with insurance companies on claims that have exceeded the time expectation for payment
Remains current on Worker’sRemains current on Worker’s Compensation and other third party payors for billing functions
Stays current on assignedStays current on assigned patient encounter “workQ in Cerner RevenueCycle