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Ardent Health·Portneuf Medical Center · Pocatello, ID

Patient Advisor

Full timeDays
iPosting details
ScheduleDays · Full time
EducationHS diploma/GED
Experience2+ years preferred
SourceArdent Health · posted Oct 9, 2026
✓Requirements
Education
✓High School Diploma or equivalent.
Qualifications
✓Demonstrated experience dealing with insurance payers and the preauthorization and denial process.
✓Writing/editing skills necessary to produce appropriate documentation and communications.
Two-year hospital and/or outpatient billing experience. preferred
+Benefits
✓Paid time off
✓Tuition assistance
+Portneuf Medical Center
142beds
PocatelloID · 147 mi to Salt Lake City
✓You’ll need
Education
✓High School Diploma or equivalent.
Qualifications
✓Demonstrated experience dealing with insurance payers and the preauthorization and denial process.
✓Writing/editing skills necessary to produce appropriate documentation and communications.
Two-year hospital and/or outpatient billing experience. preferred
+Benefits
Paid time offTuition assistance
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About the role

Verify insurance benefits, obtain pre-authorizations for services provided, submit appeals, and/or retro-authorizations.

What you’ll do
Responsible for managing theResponsible for managing the financial process for patients of the clinic
Verify insurance benefits, obtainVerify insurance benefits, obtain pre-authorizations for services provided, submit appeals, and/or retro-authorizations
Advocate for and assistAdvocate for and assist patients regarding the billing process, insurance terminology, and co-pay and charity assistance