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Sarasota Memorial Health Care System·Sarasota Campus · Sarasota, FL

Patient Advocate

Full time
iPosting details
ScheduleFull time
EducationAssociate degree · Bachelor's degree
Experience2+ years
SourceSarasota Memorial Health Care System · posted Sep 22, 2026
✓Requirements
Education
✓Require an associate degree in a relevant field of study, bachelor’s preferred.
✓Additional relevant experience can be considered on a year-for-year basis in lieu of the degree requirement.
Qualifications
✓Require a minimum of two (2) years of customer service experience within a strong customer interaction environment, experience in crisis management and/or conflict resolution or other relevant experience within a healthcare setting.
✓As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider
Prefer previous healthcare experience working in a hospital-based patient relations capacity, as well as experience supporting or coordinating resolution of complex or sensitive concerns. preferred
Prefer demonstrated ability to meet and communicate with the public in a courteous and professional manner. preferred
Prefer the ability to establish and maintain effective working relationships. preferred
Prefer familiarity working with multidisciplinary teams, including clinical, non-clinical, and administrative leadership. preferred
Prefer strong computer skills, documentation, and organizational skills with the ability to manage multiple priorities in a fast-paced environment. preferred
Prefer a basic understanding of medical terminology. preferred
+Benefits
✓Medical, dental and vision
✓403(b)
✓Paid time off
✓Tuition assistance
✓Retirement plan
✓Life and disability insurance
+Sarasota Campus
SarasotaFL · 44 mi to Tampa
All 156 roles here →
✓You’ll need
Education
✓Require an associate degree in a relevant field of study, bachelor’s preferred.
✓Additional relevant experience can be considered on a year-for-year basis in lieu of the degree requirement.
Qualifications
✓Require a minimum of two (2) years of customer service experience within a strong customer interaction environment, experience in crisis management and/or conflict resolution or other relevant experience within a healthcare setting.
✓As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider
Prefer previous healthcare experience working in a hospital-based patient relations capacity, as well as experience supporting or coordinating resolution of complex or sensitive concerns. preferred
Prefer demonstrated ability to meet and communicate with the public in a courteous and professional manner. preferred
Prefer the ability to establish and maintain effective working relationships. preferred
Prefer familiarity working with multidisciplinary teams, including clinical, non-clinical, and administrative leadership. preferred
Prefer strong computer skills, documentation, and organizational skills with the ability to manage multiple priorities in a fast-paced environment. preferred
Prefer a basic understanding of medical terminology. preferred
+Benefits
Medical, dental and vision403(b)Paid time offTuition assistance
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About the role

The Patient Advocate is responsible for coordinating patient and family advocacy services by serving as the primary point of contact for compliments, complaints, and formal grievances across the health system.