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UMC Health System·University Medical Center · Lubbock, TX

Patient Authorization Representative

Full time
iPosting details
ScheduleFull time
EducationHS diploma/GED
Experience2+ years preferred
SourceUMC Health System · posted Oct 9, 2026
✓Requirements
Certifications
✓Patient Authorization Representative is responsible for verifying insurance eligibility and ensuring all authorizations for pre certifications, inpatient and out- patient exams/ test are received.
+2 years of experience working with insurance verifications and pre certifications, preferably in a hospital setting preferred
Education
✓High School Diploma or GED
Qualifications
✓+2 years use of medical terminology and billing codes
✓Excellent customer service skills; Must speak, read, and write English fluently
✓Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
✓Demonstrate planning, organizational and ability to follow-through until a process is complete.
✓Interaction with Other Departments and Other Relationships
✓Interacts with patients, family members, and other hospital departments
✓Physical Capabilities
✓Work involves sitting most of the time, but frequently involves walking or standing for brief periods of time. This position requires constant phone use. Talking and hearing is essential for communicating with physicians, coworkers, patients, insurance carriers, etc…
+University Medical Center
422beds
LubbockTX
✓You’ll need
Certifications
✓Patient Authorization Representative is responsible for verifying insurance eligibility and ensuring all authorizations for pre certifications, inpatient and out- patient exams/ test are received.
+2 years of experience working with insurance verifications and pre certifications, preferably in a hospital setting preferred
Education
✓High School Diploma or GED
Qualifications
✓+2 years use of medical terminology and billing codes
✓Excellent customer service skills; Must speak, read, and write English fluently
✓Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
✓Demonstrate planning, organizational and ability to follow-through until a process is complete.
✓Interaction with Other Departments and Other Relationships
✓Interacts with patients, family members, and other hospital departments
✓Physical Capabilities
✓Work involves sitting most of the time, but frequently involves walking or standing for brief periods of time. This position requires constant phone use. Talking and hearing is essential for communicating with physicians, coworkers, patients, insurance carriers, etc…
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About the role

Patient Authorization Representative is responsible for verifying insurance eligibility and ensuring all authorizations for pre certifications, inpatient and out- patient exams/ test are received.