JOB INFORMATION Job Profile Title: Patient Care Technician Does this position have direct reports?: No
Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
JOB SUMMARY With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The
listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs. Communicates with and supports the interprofessional team, patient, family and designated care partners.
Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members. Actively promotes and maintains a safe patient care environment. Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly. May be assigned the role of a virtual safety associate as needed based on campus needs. May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g.
Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Education - Required High School Diploma/GED Experience - Preferred Less than 1 year previous nursing assistant or healthcare experience preferred.
Knowledge, Skills and Abilities - Required Knowledge of medical terminology, patient care needs and their role in interprofessional team. Ability to complete delegated tasks within scope of role. Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks. Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care. Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Licenses and Certifications - Required BLS - Basic Life Support AHA - American Heart Association Upon Hire Additional Qualifications LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.
VALUES AND HABITS Put People First Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work. Build relationships: Build belonging, empathy, and collaboration. Engage with grace: Assume positive intent and share your perspective thoughtfully.
Create moments: Affirm and acknowledge the contributions and efforts of others. Do What's Right Do What’s Right: Focus on how we work most effectively to get the best results. Prioritize What Matters: Clarify what’s most critical and why. Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes. Act with integrity: Behave ethically and honestly in all interactions and business practices.
Pursue Excellence Pursue Excellence: Focus on learning and growth. Look and Listen: Explore new ways of working and stay curious by learning from others. Innovate with Intent: Try new ideas that support organizational priorities. Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.
PHYSICAL DEMANDS/WORKING CONDITIONS The Functional
s, maintained by Employee Health Services, will be the final authority on essential physical requirements if applicable. Usual Workday Hours: 8; 10; 12 Work Shift Workday Night Worker Sub Type Regular Employee Entity Albert Einstein Medical Center Primary Location Address 60 Township Line Road, Elkins Park, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.
Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance. For more benefits information, please click here