Coordinates the patient satisfaction survey process for Southeast Iowa Regional Medical Center, in conjunction with hospital leaders and the vendor. Analyze patient satisfaction and complaint data and collaborates with leaders and staff and facilitates improvement efforts. Provide data collection, analysis and follow-up forperformance improvement activities.
Facilitate performance improvement activities with various groups throughout the health system. Assist with assuring compliance with regulatory agencies in collaboration with departments.
- Associate's degree in nursing (ADN) required. Bachelor's degree in health-related field preferred.1
- 3 years hospital/clinical experience required.1
- 3 years patient satisfaction experience preferred.1
- 3 years performance and process improvement/LEAN experience preferred.
We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:Competitive base payMatching retirement programsHealth, Dental and Vision plansHealth Savings and Flexible Spending AccountsEmployee discounts including car rental, cell-phone plansEmployer-paid, Long-Term Disability, Life, and AD&DPaid time off (PTO)Education Assistance ProgramEmployee Assistance ProgramEmployee Referral Bonus ProgramDiscounted cafeteria mealsPaid Parental LeaveEmployee Service Recognition program Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity Great River Health and its affiliates are Equal Opportunity employers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.