Full employer posting
Patient Placement Center Specialist supports care for Providence St Joseph Health (PSJH) patients by coordinating the patient intake process. Responsibilities include answering and triaging calls, verifying eligibility, facilitating inbound and outbound transfers, and ensuring accurate documentation. The Patient Liaison works with internal and external partners to coordinate timely patient transfers and help the team resolve complex, high-priority cases.
This role supports all transfer center operations, including but not limited to the Southern, Northern, and Behavioral Health California Transfer Centers. Providence's centralized Transfer Center coordinates patient transfers across the organization's regional, divisional, and system healthcare network. Providence caregivers are not simply valued – they’re invaluable.
Join our team at Providence California Regional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required
Associate's Degree or equivalent education/experience. 1-3 years of healthcare related experience. 1 year Customer service experience.
Bachelor's Degree in Healthcare related field. 1 year Call center experience.
Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Full time · 40 hours per week
About the role
Responsibilities include answering and triaging calls, verifying eligibility, facilitating inbound and outbound transfers, and ensuring accurate documentation. The Patient Liaison works with internal and external partners to coordinate timely patient transfers and help the team resolve complex, high-priority cases.