Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Logistic Specialist.
The Patient Logistics Specialist is responsible for the intake of new case referrals including status updates to/from Emergency Departments, Inpatient Hospital Settings, or Community Settings. The Patient Logistics Specialist responds to phone calls, faxes, and e-mail requests, or other forms of intake communication, for clinical information, patient admissions or transfers, transport requests and other non-clinical information.
in this role: Respond to phone calls with a sense of urgency and demonstrating good customer service skills Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care. Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs.
Help to locate available resources and coordinates information to support patient disposition and or admissions to appropriate unit/facility Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications. Provide updates to customers on status of patient case(s), i.e. assessment status and bed placement requests Assist to schedule and prioritize discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable) What qualifications you will need: Associate degree or higher preferred Prefer experience in an acute care setting.
(example Hospital Unit Secretary) – highly preferred experience in an ED. Prefer an understanding of how patient populations move through a hospital setting and healthcare organizations Prefer experience in Behavioral Health (example Behavioral Health Tech) Possess good communication skills, verbal and written. Possess good organizational skills and able to act on multiple tasks.
Proficient and understands medical terminology Scheduling
12 Hour Shifts - Required Flexibility in scheduling - Required Rotating Weekends - Required Holiday Shifts – Required Must live within 60 miles of a Patient Logistics Center Facility -PLC Locations include; Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237- Required Benefits HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.
Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities. HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr.
Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Patient Logistic Specialist opening. We promptly review all applications.
Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.