Patient Relations Assistant/UKHC

Job Title Patient Relations Assistant/UKHC Requisition Number RE56317 Working Title Patient Relations Assistant - General Pediatrics Clinic Department Name MG100: Physician Based Clinics Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience 3.5 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time.

Shift Monday -Friday; Varies: 7:00 am-5:00 pm.

The Pediatrics Clinic seeks a Patient Relations Assistant to provide front desk registration in the outpatient clinic. The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone.

This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. Skills / Knowledge / Abilities Customer Service, Computer Literacy Does this position have supervisory responsibilities? No Preferred Education/Experience High School plus 3.5 years experience preferred.

Deadline to Apply 11/05/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination.

The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.