You’ll need
Certifications
High School Diploma, GED or Certificate preferred
Education
Prefer some college or vocational training. preferred
Qualifications
✓Require computer, keyboard and data input skills.
✓Require pleasant and professional demeanor.
✓Require skill in establishing and maintaining effective working relationships.
✓Require demonstrated initiative and self-direction.
✓Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
✓Require dependability/reliability.
✓Mandatory Education
✓As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider
Prefer a minimum of one (1) year of experience in a physician office. preferred
Prefer knowledge of EHR/EMR. preferred
Prefer knowledge of medical terminology. preferred
Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access). preferred
Prefer a professional, neat appearance with strong oral and written communication skills. preferred
Prefer basic knowledge of third party payers. preferred
About the role
The Patient Relations Rep II is responsible for patient related activities within the office including patient scheduling, patient check-in, checkout, and follow up activities/communications. This position acts as a liaison between the physician, patient, the office and insurance company. Handles collections of monies from patient at time of checkout.