Patient Service Tech II (Phlebotomist) - Unity Hospital (Full-Time, Days/Evenings)

8-hour day/evening shifts, weekend rotation required SUMMARY The primary role of a Patient Services Technician II is using the Laboratory Information System (LIS) to enter patient demographics (including confirming identity of patients), billing information, client information, orders for tests and appropriate comments essential to ensure complete procurement, processing, testing, reporting of results, compliance and billing, execute venipuncture procedures, including heel stick and finger stick techniques for the procurement of blood specimens, and perform

necessary to maintain the integrity of the specimens for testing.

Using the Laboratory Information System (LIS) to enter patient demographics (including confirming identity of patients), billing information, client information, orders for tests and appropriate comments essential to ensure complete procurement, processing, testing, reporting of results, compliance and billing. Manually confirm the identity of patients and documenting essential information to complete procurement, processing, and testing of specimens.

Executing venipuncture procedure including heel stick and finger stick techniques for the procurement of blood specimens. Performing the

necessary to maintain the integrity of the specimens for testing. Greeting and assisting customers to provide general information. Collaborating with the Client Service Representative on orders and STATs.

Communication with clients for information exchange to ensure accuracy, when necessary. Maintaining an adequate inventory of supplies and discarding of all expired materials. Training new employees or staff on phlebotomy procedures; assessing and reporting trainee progress to supervisor.

Registering nursing home or outpatients in the Laboratory Information System (LIS) accurately and processing these specimens quickly prior to testing. Assisting supervisors and managers with special assignments and projects. Performing duties in compliance with company policies and procedures to meet corporate, state, federal, OSHA and customer specifications.

REQUIRED

Excellent communication and problem-solving skills required Basic keyboard/data entry skills required

Certificate in Phlebotomy preferred Previous phlebotomy experience preferred

LICENSES /

PHYSICAL

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns.

Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

$20.15 - $21.25 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE.

Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.