Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps. Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft.
You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 10/16/2026 Type of Position: Job Type: Regular Work
Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy.
Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U. S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .
Department: ICE | BHSL Child PRI 5S IP C Department's Website: Summary of Job Duties: The Patient Services Associate (PSA) for the Behavioral Health Service Line (BHSL) Child Diagnostic Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner.
In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.
The BHSL Child Diagnostic Unit is located in the Psychiatric Research Institute building on the main UAMS campus.
High School Diploma, GED, or formal education equivalent 1 year of work experience in the Health Care field Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines Successful completion of the UAMS PCT and PSC courses Additional Information: Job
Greet and assist patients, families, and visitors in a professional and compassionate manner. Register patients and verify demographic, insurance, and financial information. Schedule, reschedule, and confirm appointments for behavioral health providers.
Answer incoming telephone calls and direct inquiries appropriately. Maintain patient records and ensure accurate documentation within the electronic health record (EHR) system. Obtain and process referrals, authorizations, and insurance verifications as required.
Collect copayments and process payments according to organizational procedures. Coordinate communication between patients, providers, therapists, case managers, and other healthcare team members. Assist with patient check-in and check-out processes.
Monitor provider schedules and assist with appointment management to optimize patient flow. Maintain strict confidentiality of patient information in compliance with HIPAA and organizational policies. Support behavioral health staff with administrative tasks, reports, and correspondence.
Identify urgent patient concerns and appropriately escalate matters to clinical staff. Perform other duties as needed. PHYSICAL REQUIREMENTS Stand: Frequently Sit: Frequently Walk: Occasionally Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently Lift and carry weight: 25 lbs Push and pull weight: 25 lbs Use hands to touch, handle or feel: Frequently Talk: Continuously Hear: Continuously Taste or smell: Occasionally Read, concentrate, think analytically: Continuously Physical Environment : Inside Medical Facility Environment Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes