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Novant Health·Charlotte, NC

Patient Services Coordinator III

Healthcare Administration
iPosting details
EducationHS diploma/GED
Experience1+ years
SourceNovant Health · posted Oct 8, 2026
✓Requirements
Education
✓High School Diploma or GED, required.
Qualifications
✓One year of clerical experience in medical office setting, required.
✓Other related experience may be considered in lieu of medical office experience.
✓Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Proficient in use of all computer software utilized in practice. preferred
+Novant Health
56administration roles open
CharlotteNC
✓You’ll need
Education
✓High School Diploma or GED, required.
Qualifications
✓One year of clerical experience in medical office setting, required.
✓Other related experience may be considered in lieu of medical office experience.
✓Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Proficient in use of all computer software utilized in practice. preferred

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About the role

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.