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Novant Health·Charlotte, NC

Patient Services Coordinator IV - Bradford OB/GYN

Healthcare Administration
iPosting details
EducationHS diploma/GED
Experience3+ years
SourceNovant Health · posted Oct 8, 2026
✓Requirements
Education
✓High School Diploma or GED, required.
Qualifications
✓Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
✓Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires understanding of CPT and ICD9-CM coding processes.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
+Benefits
✓Day one medical, dental, and vision coverage
✓Pre-paid tuition through Future Forward
✓A predictable schedule
✓Paid time off and paid parental leave
✓Retirement savings with company match
✓Well-being and mental health resources
+Novant Health
CharlotteNC
✓You’ll need
Education
✓High School Diploma or GED, required.
Qualifications
✓Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
✓Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires understanding of CPT and ICD9-CM coding processes.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.
+Benefits
Day one medical, dental, and vision coveragePre-paid tuition through Future ForwardA predictable schedulePaid time off and paid parental leave

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About the role

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What you’ll do
Responsible for processing referralsResponsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues