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Novant Health · Winston-Salem, NC

Patient Services Coordinator

TypeFull time
Schedule40 hrs/wk
Experience3+ yrs
EducationHS diploma
PostedOct 27
✓You’ll need
Education
✓High School Diploma or GED, required.
Qualifications
✓Patient Services Coordinator IV
✓Three years of experience in a medical office setting, required.
✓Other related experience may be considered in lieu of medical office experience.
✓Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires understanding of CPT and ICD9-CM coding processes.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Proficient in the use of all computer software utilized in the practice. preferred
+Benefits
Medical, dental and visionPaid time offRetirement planLife and disability insuranceWellness and mental health resourcesContinuing education
Novant Health
Nonprofit · Winston Salem, NC · 13 hospitals
1,582open roles
38administration roles open in NC
Want the next administration job in North Carolina by email?
Weekly, free, unsubscribe with one click.
✓You’ll need
Education
✓High School Diploma or GED, required.
Qualifications
✓Patient Services Coordinator IV
✓Three years of experience in a medical office setting, required.
✓Other related experience may be considered in lieu of medical office experience.
✓Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires understanding of CPT and ICD9-CM coding processes.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Proficient in the use of all computer software utilized in the practice. preferred
+Benefits
Medical, dental and visionPaid time offRetirement planLife and disability insuranceWellness and mental health resourcesContinuing education
Novant Health
Nonprofit · Winston Salem, NC · 13 hospitals
1,582open roles
38administration roles open in NC
Want the next administration job in North Carolina by email?
Weekly, free, unsubscribe with one click.

Full employer posting

What We Offer Patient Services Coordinator Position: Patient Services Coordinator IV Location: Winston-Salem, NC Department: HVI Clinic Employment Type: Full-Time 40hrs per week /No Weekends/No Holidays

Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues. Scheduling & Authorizations. Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery.

Back up-front desk coverage for Check in and Check out. Foster a welcoming environment, making every patient feel valued and heard. Manage patient records, insurance information, and billing processes with accuracy and confidentiality.

Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

Novant Health? Competitive

Attractive salary with opportunities for advancement. Comprehensive

Medical, dental, vision, life insurance, and retirement savings. Professional Development: Access to continuous learning and career growth opportunities. Inclusive Culture: A diverse and inclusive work environment that values each team member.

Work-Life Balance : Generous paid time off and wellness programs. What We're Looking For

High School Diploma or GED, required.

Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.

Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities.

Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality.

Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience.

High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

Additional Skills Preferred: Proficient in the use of all computer software utilized in the practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other.

We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 199395