Full employer posting
Join our team at Maury Regional Medical Group OBGYN Clinic and help deliver Clinical excellence. Compassionate care. Every patient.
Every day. by creating a welcoming experience for patients and visitors. Location Maury Regional Medical Group - OB-GYN Clinic 1222 Trotwood Ave., Suite 400 Columbia, TN 38401 Shift Full Time Monday- Thursday 8:00am - 4:30pm Friday 8:00am - 3:00pm
As a Patient Services Representative, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience from the moment they arrive. In this role, you'll coordinate patient scheduling, registration, insurance and financial information, payment collection, and front-office operations. You'll use the electronic health record (EHR) to support accurate documentation and communication while providing exceptional customer service and ensuring a seamless experience for patients, families, and clinical staff.
Responsibilities Check patients in and out, ensuring accurate registration, scheduling, and insurance information. Verify insurance eligibility and communicate patient financial responsibilities. Collect and post patient payments, copays, and outstanding balances; reconcile daily transactions.
Provide exceptional customer service and respond to patient inquiries in person and by phone. Maintain accurate EHR documentation and facilitate communication between patients and clinical staff. Ensure HIPAA compliance and safeguard confidential patient information.
Qualifications High School Diploma or Equivalent (Required) 1 Year of Related Experience (Preferred) W hy Maury Regional Health Join an award-winning health system committed to serving the healthcare needs of southern Middle Tennessee! Benefit-eligible positions include: Comprehensive Medical, Dental, and Vision plans Employer-paid life insurance Retirement savings plan with employer-matching Paid Time Off (PTO) Educational Assistance, Tuition Reimbursement and Student Loan Forgiveness Career advancement navigation opportunities Adoption assistance services Financial planning programs Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship.
Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law.
Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.
About the role
You'll use the electronic health record (EHR) to support accurate documentation and communication while providing exceptional customer service and ensuring a seamless experience for patients, families, and clinical staff. Collect and post patient payments, copays, and outstanding balances; reconcile daily transactions. Provide exceptional customer service and respond to patient inquiries in person and by phone.