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WWAYPOINT
University of Chicago Medical Center · Chicago, IL

Patient Services Representative

TypeFull time
ScheduleMon–Fri · Days
EducationHS diploma
PostedOct 29
✓You’ll need
Certifications
✓Verify insurance information and obtain referrals, authorizations, or pre-certifications as required.
Education
✓High school diploma or equivalent.
Bachelor’s degree. preferred
Qualifications
✓Knowledge of scheduling, insurance verification, and hospital billing processes.
✓Strong written and verbal communication, organization, and customer service skills.
✓Ability to manage multiple tasks, use good judgment, and handle confidential information.
✓Ability to type 35 words per minute.
✓Proficiency with Microsoft Office and applicable systems.
Experience assisting patients with electronic registration or other patient-facing technology. preferred
Compassionate, patient-centered approach to service. preferred
Job Type/FTE: Full Time, 1.0 FTE preferred
University of Chicago Medical Center
586UChicago Medicine open roles
686beds at this facility
All 586 UChicago Medicine jobs
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✓You’ll need
Certifications
✓Verify insurance information and obtain referrals, authorizations, or pre-certifications as required.
Education
✓High school diploma or equivalent.
Bachelor’s degree. preferred
Qualifications
✓Knowledge of scheduling, insurance verification, and hospital billing processes.
✓Strong written and verbal communication, organization, and customer service skills.
✓Ability to manage multiple tasks, use good judgment, and handle confidential information.
✓Ability to type 35 words per minute.
✓Proficiency with Microsoft Office and applicable systems.
Experience assisting patients with electronic registration or other patient-facing technology. preferred
Compassionate, patient-centered approach to service. preferred
Job Type/FTE: Full Time, 1.0 FTE preferred
University of Chicago Medical Center
586UChicago Medicine open roles
686beds at this facility
All 586 UChicago Medicine jobs
Want the next healthcare job in Illinois by email?
Weekly, free, unsubscribe with one click.

Full employer posting

  • Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Services Representative at our Hyde Park campus. This is an onsite position. Under general supervision, the Patient Services Representative supports patient scheduling, registration, and customer service. The representative collects and verifies information needed for patient records and billing, responds to patient questions, and coordinates with clinical and administrative teams. Essential Job Functions
  • Greet patients courteously and provide assistance upon arrival.
  • Schedule appointments, procedures, or services as assigned.
  • Collect and enter patient demographic, insurance, guarantor, and financial information accurately.
  • Verify insurance information and obtain referrals, authorizations, or pre-certifications as required.
  • Explain applicable registration, payment, and scheduling information to patients.
  • Respond to patient questions and help resolve concerns, referring complex issues to the appropriate team.
  • Prepare correspondence, maintain records, and document account or scheduling activity.
  • Protect confidential patient information and follow department and hospital procedures.
  • Perform other duties as assigned. Required Qualifications
  • High school diploma or equivalent.
  • Knowledge of scheduling, insurance verification, and hospital billing processes.
  • Strong written and verbal communication, organization, and customer service skills.
  • Ability to manage multiple tasks, use good judgment, and handle confidential information.
  • Ability to type 35 words per minute.
  • Proficiency with Microsoft Office and applicable systems.
  • Bachelor’s degree.
  • Experience assisting patients with electronic registration or other patient-facing technology.
  • Compassionate, patient-centered approach to service. Job Type/FTE: Full Time, 1.0 FTE

Monday–Friday, 8:30 a.m.–5:00 p.m.

Days Weekend Requirement: No weekends Work Location: Onsite, Hyde Park

Full time · Day shift · 40 hours per week

About the role

Under general supervision, the Patient Services Representative supports patient scheduling, registration, and customer service. The representative collects and verifies information needed for patient records and billing, responds to patient questions, and coordinates with clinical and administrative teams.